Showing posts with label Customer. Show all posts
Showing posts with label Customer. Show all posts

Friday, 27 October 2017

Tips to avoid jet lag

How many times did you suffer from jet lag? Too many? Rafael Ruiz, of Delta Air Lines gives us 6 tips to avoid it.

Traveling is most people’s favorite hobby and it’s hard to hide the excitement when one boards an airplane and travel to any new place. But not all is roses, jet lag passengers may suffer when traveling to remote destinations, and this makes the experience a bit less exciting.

Here are 6 tips to overcome the lag related to the differences between time zones.

1 - Set your clock to the destination time before the flight. 
This is probably the most important thing to do before boarding, it helps keeping your mind in tune with the city you are visiting and focus on what you have to do when you land, instead of what you feel like doing in the current time zone.

2 - Stay awake on daytime flights and sleep on nocturnal flights. 
Although it may seem obvious, it is important to try to stay awake during the day and sleep at night, by keeping the daily rhythms will be easier to feel refreshed upon arrival.

3 - Drink plenty of water, and avoid coffee.
Water keeps you hydrated and alert, you may feel tempted to drink coffee, but water is more effective and helps you to keep away the fatigue that comes with jet lag.

4 - Avoid heavy foods, especially at lunch.
Heavy food, especially at lunch, can lead to a break in the afternoon and cause your biological clock to become even more out of sync, instead of having lunch eat a snack if you want to keep your energy levels high.

5 - Take your tennis shoes in the bag.
Exercise is always the best way to keep your energy levels high when you land, keeping you alert during the day, while allowing you to see the city better and still helping you to sleep when it's time. This is especially useful for business travelers, who need to ensure the energy at the right time for those important meetings.

6 - Turn off your phone at night 
When adjusting to a new time zone, it is essential to get a good night's sleep. If you have friends, family or colleagues sending you messages and emails that wake you up, your sleep will be disturbed all night and you will feel tired and dizzy. When it's time to sleep, turn off your phone, tablet, and laptop.

Thursday, 19 October 2017

The Palace Afternoon Tea

An Afternoon Tea is a very special treat to be enjoyed by family and friends.

This very English tradition is said to have been started around 1840 by duchess Anna Maria and it is usually taken between 3 and 5 o'clock.

Tea is commonly consumed at social events, and many cultures have created formal ceremonies for these events. Western examples of these are afternoon tea and the tea party.

For some, especially in the upper social classes, tea is a late afternoon light meal, often just cake, scones or sandwiches served, irrespective of the beverage consumed with it.

Although it is not very known, Portugal was the first to introduce the practice of drinking tea to Europe as well as the first European country to produce tea around 1750.


In Lisbon it is possible to enjoy the Afternoon Tea in some historical Tea Lounges as the "Pastelaria Versailles" open since 1922 which preserves traces of art deco that was always characterized by larger mirrors and crafted ceilings or the "Pavilhão Chinês" one of the most emblematic places of Lisbon with high aesthetic and architectural value.

In 1996 the Avenida Palace hosted a series of encounters that took place every Saturday afternoon. It was called "Chá com Poesia" (Tea with Poetry). This event brought to the Avenida Palace numerous personalities related to Culture, to hear and recite poetry.

Steeped in tradition, the Avenida Palace has been using the tradition of the Afternoon Tea for some years now.

To accompany the occasion is the piano with Mozart and Chopin as some of the composers to be heard and the splendid lounge of this landmark hotel plays host to this ritual.

Wednesday, 14 January 2015

Your selfie at the Palace


There is a new reason to visit Lisbon and the Avenida Palace. Tomorrow, the contest #palacelisbon begins.


The proposal is for the Guest to take a selfie in one of our common areas and share it on Instagram, using the #palacelisbon, Facebook on the page of the event and Twitter through @avenidapalace.

The contest will be live from January 15th to February 15th and the prize is, imagine what, a free night stay at the Avenida Palace, to be used during this year.


The Hotel Management will make the selection, considering criteria such as creativity, originality and the chosen site.

So, come, stay with us and participate in our first competition and win your “ticket” to return.

Friday, 21 November 2014

A Massage at the Palace


Lisbon is a very busy city and even if you’re sightseeing in the end of the day you often feel tired and weary so, we have the solution for you: a massage! 

Due to the stressful live we have, we tend to ignore the signals that our body is constantly sending us, is time to give the attention it deserves.

It may begin with a small symptom but it can turn in something more profound, and easily become a more serious problem. An easy and natural way to solve these troubles is the oldest therapy existing, the massage.

The massage is probably the oldest therapeutic tool used by humans to communicate and provide a natural remedy for pain.

It is not, however, a complete system of treatment, but rather a complementary therapy which helps to improve the overall health of the patient, acting as a complement to conventional treatments.

The massage is an exchange of energy between two bodies. When giving or receiving a massage, not only muscles, skin and bones are manipulated, but also physical and mental energy is promoted.


This energy flows from the body of the person giving massage to the one who receives it. Through techniques such as sliding friction, stroking and kneading, that stimulate the circulatory, lymphatic, nervous and subtle or energy systems, thus eliminating fatigue, both mental and physical, and strengthening our body to face diseases and the lack of harmony.

The most recognizable massage effect is the relaxation of body and mind but, depending on the technique used and the speed and intensity of the movements, it can also be very invigorating.


At the Avenida Palace, we want you to feel good and relaxed after a day visiting Lisbon and so we have selected a series of massages that will help achieve that goal, keeping you ready for the next day!

Find out here all that we have to offer.

Friday, 17 October 2014

Estrella Damm Tapas Route


From October 16th to November 2nd, the Estrella Damm Tapas Route, is back to Lisboa and Porto.
The invitation is made ​​to eat tapas thru the historic districts of Lisboa and Porto, always accompanied by an Estrella Damm beer.

During 18 days, 35 venues in Lisbon and 20 establishments in Porto welcome the Estrella Damm Tapas Route.

In this 4th edition, Cais do Sodré and Rossio joins Alfama, Bairro Alto, Principe Real, downtown Porto and Ribeira.

With the arrival of the new season, the tapas bring new colors and flavors: from partridge to quinces and from chestnuts to mushrooms. Chefs are challenged to include in the confection one autumnal ingredient: nuts, honey, olives, sausages, cheeses, small game (e.g. partridge, duck), almonds, walnuts, raisins, quinces, trout, mushrooms, sweet potato and / or pumpkin.

Estrella Damm invites you to discover new flavors with unique tapas and autumnal flavors: one tapa and one beer 0,25l, at € 3.

In this edition, to facilitate the journey between the different Lisbon districts, the now famous Tuk Tuks will be available circulating through the streets of Principe Real, Cais do Sodré and Alfama, every day between 19h and 23h.

Only two stamps on the map of Estrella Damm Tapas Route are enough for you to enjoy these rides. Each Tuk Tuk carries up to 6 people so, join some friends and catch a ride to the next neighborhood.

What are you waiting for, just follow the map and let’s eat some tapas!

Friday, 16 May 2014

The National Museum of Ancient Art premieres “The Savoys” with pieces of artists from Turin in the XVIII century


The hundred pieces displayed in the National Museum of Ancient Art in Lisbon, from today will evoke the work of several Turin’s artists of the XVIII century, in the service of the House of Savoy, during the radical transformation of Turin, in Italy.


“The Savoys, Kings and Patrons (Turin, 1730-1750)” is the title of the new exhibition at the National Museum of Ancient Art, created by the Museo Civico d'Arte Antica-Palazzo Madama, of Turin, within a partnership between these two institutions, which premieres today and opens to the general public on Saturday.

The opening ceremony will take place today at 18:30.

Friday, 14 June 2013

Four-hands Piano Recital


As part of the Avenida Palace June Music Program, today’s piano recital, performed by João Romeiras and André Costa, also includes sonatas by Mozart, Beethoven and Schubert.

Don’t miss this occasion and enjoy this four-hands piano recital, at 19h in our Palace Lounge.


Program / Programa
W. A. Mozart
Sonata  K 381
Sontata K 351
L. V. Beethoven
Sonata Op. 6
F. Schubert
Sonata nº 29
J. Brahms
Valsas Op. 39
M. Moszkowski
Danças espanholas Op. 12



Free entrance / Entrada gratuita

Wednesday, 12 June 2013

Cocktail of the Day - Golden Cadillac




Today available in our Bar, the Golden Cadillac.


Developed in the 1970's, the Golden Cadillac's key ingredient is Galliano. It adds a distinct taste of over 30 rich flavors including anise seed and vanilla to the rich creamy Martini. The Golden Cadillac is also a fantastic dessert cocktail that pairs nicely with almost any sweet dessert, especially those with chocolate.


Don't miss it!

Friday, 26 April 2013

Exclusive Benefits


We recently added to our Website a new feature, a pack of unique offers for the guests who decide to make their reservation on www.hotelavenidapalace.pt .

By doing so, we are granting all our Website users the type of deal they won’t find anywhere else, the type of deal that will make them feel special and unique, and perhaps, make them return to our Hotel and use our Website again.

You are probably thinking – “big deal…everybody is doing it…” are they? Have you bothered to check?

Did you know that recent studies report that rates on properties’ Websites are cheaper in only 40% of the cases? Well, in our Website, we guarantee the “Best Available Rate” and on top of that we offer an Up-Grade, subject to availability, but we have been able to accomplish it in 70% of the bookings.

But there is more... We offer, to all guests who book through our Website, a fresh fruit cup in the room upon arrival, as a way to relax after a long flight, and a complimentary bottle of water throughout the stay.

And last but not least, all guests who book through our Website will receive a voucher which grants them a 20%discount in the Bar.

What are you waiting for? Don’t miss this opportunity of being our guest and to take advantage of this offers, created exclusively for guests that book on www.hotelavenidapalace.pt.

Thursday, 2 August 2012

Guest reviews in July

“We enjoyed staying your hotel very much! Your staff is very nice & helpful. Especially your front desk lady Camila, she is such a wonderful person – very friendly & professional.
Hope she continues to keep up the good work!”
Michael Golden & Janie Chien

“Excellent hotel – Thank you for the champagne left in our room for my birthday – very nice surprise.”
Mr. & Mrs. Marchant

 
“We will come back”
Prof. Jandrick Rompe

“Our room was gorgeous & spacious, all personnel were extremely helpful – would recommend this & return – Had a wonderful stay – Loved the room’s décor.”
Robert & Debra Hudson

“Este Hotel além de ser antigo é maravilhoso, um verdadeiro Palácio sonhador … Palácio”
Ivone Amaral Oliveira

“Que simpático! Obrigada!!”
Mrs. Tomoko Sasaki

“Muchas gracias por el generoso regalo y recuerdo del Hotel Avenida Palace. Me há gustado mucho y el servicio e el Hotel también. Gracias”
Família Pedret (hija Ingrid 10 años) 

“Excellent hotel dont nous avons apprécié les attentions à notre arrive et à notre depart.”
Benjamin Rajbaut

 “Everything is very good. I’m going to stay here my next time in Lisbon.”
Anastasia Kasumova


“I love Avenida Palace Hotel.”
Martine Quinzii

Friday, 8 June 2012

Website Exclusive Offers


Special Offer
Book in advance and get a discount of 15%. This promotion requires a minimum stay of 2 nights.

Cultural Lisbon
Find Lisbon and its Museums.
For a minimum stay of 3 nights the Hotel Avenida Palace offers a reduction of 20% on Bed and Breakfast and also a “Lisboa Card- 48h” which will give you free access to all Museums and free usage of Public Transportation.


Flash Sale
Book now for June and get a discount of 25%


City Break

Save your precious time. Stay in the Avenida Palace and we will drive you to and from the Airport.
The transfers will be made in a private car which will allow you a confortable and safe journey.
The promotion includes:
Transfer airport / hotel and hotel / airport
Buffet breakfast
WIFI
Parking
Fees

Thursday, 24 May 2012

EURO 2012

The month of the European Football is right at the door.

We had our European Championship in 2004 when 10 stadiums were built and renovated specially for the occasion, two in Lisbon, “Alvalade XXI“ and “Estádio da Luz”, where the big final took place between Portugal and Greece and where Greece was declared the winner.

The event occurred without incidents and it was considered by UEFA the best and most well organized Euro ever. This year the Championship is in Poland and Ukraine and that’s why Lisbon will be calmer than usual, giving the ones that are not football fans the chance to visit the city without finding the Museums and the Monuments as crowded and confusing as it is in high season.

This doesn’t mean that the football fans can’t come to Lisbon. All matches will be broadcasted across the city in Bars, Restaurants even in some Squares, or if you prefer I’m sure you will be able to watch them at your hotel, in a more quiet and “controlled” environment.

Our guests will be able to watch the matches in the confort of their rooms or in the Bar, where all will be broadcasted live and in a large “Full HD" TV, while enjoying a beer, a glass of wine or one of the many Cocktails served by our Bartenders and as some of the matches are at 17h you have the chance to taste some of our Snacks.



Euro 2012 is also played in Lisbon!

Monday, 30 April 2012

Wine Tasting Initiation Course


The Hotel Avenida Palace, in partnership with Prof. Manuel Malfeito Ferreira (Professor of the Institute of Agronomy), will organize in its spaces an initiation course of wine tasting, on the 12th of May 2012, Saturday, at 17h, aimed at people who wish to initiate or expand their knowledge on this area. This is the perfect occasion to learn how to savor wines for a meal, to care for your service, to understand how wine is produced and plenty other subjects. The course is given in a practical perspective, in which the tasting of six to seven wines per session demonstrates the themes developed in the theoretical part. The “knowledge evaluation" will take place in the cocktail during which the wine best suited for this purpose will be determined.

For registration please contact: sales@hotelavenidapalace.pt (mandatory)

Saturday, 28 April 2012

10 Frequently Asked Questions (10)

Q: Does the Hotel have tariffs without breakfast?

R: No. At the Avenida Palace buffet breakfast is always included in the tariffs. Service is helded on the 2nd floor from 07 to 10.30 am. You can enjoy a full american buffet breakfast in a beautiful room looking into the Avenida da Liberdade.
Breakfast in the bedroom is also available, however, a surcharge will be applied.




Thursday, 26 April 2012

10 Frequently Asked Questions (9)

Q: Does the hotel have “meeting facilities”?

R: Whether you are planning a small meeting or an event, the Avenida Palace hotel has unique spaces perfect for creating exclusive gatherings with personalized service.
There are rooms benefiting from natural light and with a class of decoration you would expect from a Palace, which will impart a unique gloss to your event.

Wednesday, 25 April 2012

10 Frequently Asked Questions (8)

Q: Is there a SPA at the hotel?

R: The hotel doesn’t have a SPA, but there is a Massage service available. Reservations have to be made in advance with our Concierge. On our 5th floor a Gymnasium is also available.

Tuesday, 24 April 2012

10 Frequently Asked Questions (7)

Q: How does the Internet work at the hotel?

R: The hotel has Wi-Fi in all the rooms and public areas and it is free of charge. There is also a Business Center where access to the internet and to a printer is possible and here the internet is also free.

Monday, 23 April 2012

10 Frequently Asked Questions (6)

Q: Which is the best way to reach the hotel?

R: The best way to get to the hotel is by taxi, the ride will take around 20 min. Another alternative is the Aerobus, a shuttle service that stops near the hotel and will take about 30 min. If you prefer a more personalized service you can schedule a pick-up in a private car with our Concierge. If you prefer the Taxi please be aware of the rates charged, you should not pay more than 15€.