10 Frequently Asked Questions (10)

Q: Does the Hotel have tariffs without breakfast?

R: No. At the Avenida Palace buffet breakfast is always included in the tariffs. Service is helded on the 2nd floor from 07 to 10.30 am. You can enjoy a full american buffet breakfast in a beautiful room looking into the Avenida da Liberdade.
Breakfast in the bedroom is also available, however, a surcharge will be applied.

10 Frequently Asked Questions (9)

Q: Does the hotel have “meeting facilities”?

R: Whether you are planning a small meeting or an event, the Avenida Palace hotel has unique spaces perfect for creating exclusive gatherings with personalized service.
There are rooms benefiting from natural light and with a class of decoration you would expect from a Palace, which will impart a unique gloss to your event.

10 Frequently Asked Questions (8)

Q: Is there a SPA at the hotel?

R: The hotel doesn’t have a SPA, but there is a Massage service available. Reservations have to be made in advance with our Concierge. On our 5th floor a Gymnasium is also available.

10 Frequently Asked Questions (7)

Q: How does the Internet work at the hotel?

R: The hotel has Wi-Fi in all the rooms and public areas and it is free of charge. There is also a Business Center where access to the internet and to a printer is possible and here the internet is also free.

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Q: Which is the best way to reach the hotel?

R: The best way to get to the hotel is by taxi, the ride will take around 20 min. Another alternative is the Aerobus, a shuttle service that stops near the hotel and will take about 30 min. If you prefer a more personalized service you can schedule a pick-up in a private car with our Concierge. If you prefer the Taxi please be aware of the rates charged, you should not pay more than 15€.

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Q: Does the hotel have a Shuttle Bus Service from the Airport?

R: Unfortunately, the hotel does not have a Shuttle Service but, if required, our Concierge can organize pick-ups at the Airport, with private drivers.

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Q: How far from the Airport are you located?

R: Although we are right in the center of Lisbon, we are at about 8 km from the Airport, and it takes approximately 20 min to get to the hotel, by taxi.

10 Frequently Asked Questions (3)

Q: Does the hotel have a Restaurant?

R: Unfortunately, the Avenida Palace does not have a restaurant, however in our Bar, you may find, at your disposal, a variety of Light Snacks that can fulfill your needs, in some occasions. Alternatively, there are several Restaurant options around the hotel and our Concierge can help you decide which option will suite your wishes.

10 Frequently Asked Questions (2)

Q: What kind of views does the hotel has?

R: Do to its unbeatable location the Avenida Palace features views to the Restauradores Square, to the Rossio Square and to the São Jorge Castle. Despite being in the center of the city and so with more possibilities of noise reaching the room that is not a problem since all the rooms have doubled glazed windows. We have also rooms facing an inside courtyard, allowing you an even quieter stay.

10 Frequently Asked Questions (1)

FAQ, is probably one of the most known acronym on the Web, it stands for Frequently Asked Questions and is used when people are searching for more detailed answers which, sometimes, are not at reach.

We actually don’t have a FAQ page on our Web Site so, for the next 2 weeks, we will leave here ten of the most frequently asked questions that we receive from our guests.

The first one is a classic. Don’t mind the pictures, a full description of the rooms is also essential to some of our guests.

Q: How are your rooms?

R: Our rooms are decorated in a classical style, equipped with a work desk for the comfort and convenience of business travelers, fully soundproofed and offer free Wi-fi and cabled internet access and feature bathrooms decorated in marble.

The hotel has 82 rooms, with panoramic views over Lisbon or, for added tranquility, to the courtyard.

There are also rooms that can accommodate three people, which makes them the perfect solution for families with children. Optionally, rooms with connecting doors are available.

All rooms are no-smoking rooms.