In the past, there weren’t too many alternatives, in fact, the Travel Agents were the only alternative, but now, if you have an internet connection, everything is simpler and faster, the problem is choosing between all the existing options.
There are thousands of Websites which allow you to make the booking. In some, you can book a flight, hotel, car or even a restaurant and, of course, order a bouquet of roses or a bottle of Champagne, but most of them only permit the room booking.
In this decision, the customer normally excludes the hotel's Website mostly because the rate found on the hotel’s website is higher, but also because the customer is still not confident enough to leave the "comfort area" and prefers to book on big brands like Booking, Expedia, or Tripadvisor.
This is slightly changing, and although the hotels need to do much better, there are also good reasons to book through the hotel’s website:
- Inexistence of the possibility of fraud
- Direct communication makes it easy to arrange special requests
- Better rates
- Exclusive amenities
At the Avenida Palace, the Guests that book through the official website are entitled to a series of exclusive benefits, such as:
- Room upgrade, upon availability.
- Early check-in and late check-out free of charge, upon availability.
- Complimentary Bottle of Mineral Water in the Room, throughout the stay.
- 20% discount on Bar spendings.
- Discounts on Extra nights.
- Fresh Fruit Cup on arrival.
- A special surprise for children aged 3 years and over.
No matter what option you take, always take a look at the hotel’s website, you just might be surprised.